For the kind attention of our esteemed overseas patients
We wish to draw your kind attention that, as per the revised directive on treatment offered to foreign patents issued by the Ministry of Health and Family Welfare, Government of India, foreign nationals visiting India on a Tourist Visa can avail regular eye examination and care at Sankara Nethralaya.
A Medical Visa is mandatory for any surgical intervention. In the event that emergency surgery is required, patients must contact the International Patient Services Department for assistance in converting their Tourist Visa to a Medical Visa.
In the case of Pakistani and Afghan citizens, treatment and stay in India require additional approval from the Ministry of Home Affairs, New Delhi.
Apart from receiving patients from across India, Sankara Nethralaya also provides services to international patients from many countries, including the United States and the United Kingdom.
Patients from The Sultanate of Oman
The Consulate of the Sultanate of Oman acts as a mediator between the patient from the Sultanate of Oman and Sankara Nethralaya. The Consulate’s office in India forwards the medical history of the patient to our International Patient Relations Officer for getting the opinion from specialist ophthalmologist at Sankara Nethralaya. Our International Patient Relations Officer coordinates with the Specialist Ophthalmologist and forwards the advice thus received to the Consulate of Sultanate of Oman to enable them to advise the patient to decide whether to take the treatment locally or to come to Sankara Nethralaya. Once the patient informs his decision to receive treatment at Sankara Nethralaya, the Consulate of Sultanate of Oman advises our International Patient Relations Officer accordingly. Our Patient Relations Officer then arranges a suitable appointment with the Specialist Ophthalmologist, accommodation for the expected duration of stay at the hospital till discharge or as advised by the doctor etc and communicates to the Consulate of Sultanate of Oman. The Consulate’s office then arranges for the travel of the patient who is received by us at the Airport and transferred to the Hospital. Our Patient Relations Officer ensures that the stay of the patient while here for treatment is comfortable. Once the treatment is over, the Consulate of Sultanate of Oman is furnished details of the treatment given along with supporting medical records.
The Consulate of Sultanate of Oman arranges for a translator to be available with the patient while he is here and this translator also arranges for the return journey of the patient. Our Patient Relations Officer coordinates till the time the patient admitted is discharged and seen off at the airport. The Consulate of Sultanate of Oman meets the expenses incurred.
Patients from Mauritius
Sankara Nethralaya has an arrangement with the Mauritius Government, who send five to ten patients every week for treatment along with their medical history to our Patient Relations Officer. Our Patient Relations Department makes necessary arrangements for accommodation; pick up the patients from the airport and also helps in fixing up suitable appointment with respective Specialist Ophthalmologist based on the medical history and diagnosis of the patients. Each patient is allowed to have one attendant, to take care of the patient’s personal needs. Once the treatment is completed, Sankara Nethralaya issues fitness certificate to Air Mauritius confirming the patient’s fitness to undertake air travel. Sankara Nethralaya also helps with booking of air tickets both for the patient as well as the attendant. Our Patient Relations Department ensures that the patient and the attendant are taken to the airport to enable them to board their flight. The expenses incurred are borne by the Mauritius Government.
And recognition It is noteworthy to mention here that Sankara Nethralaya was awarded the ‘Best Medical Tourism Award-2018’ by the Tamil Nadu Tourism Corporation and ‘FICCI Medical Travel Value Award-2018’ by the Federation of Indian Chamber of Commerce and Industry (FICCI), Ministry of Commerce & Industry and the ‘Services Export Promotion Zone’ (SEPZ)
For details, contact
Mr.V.Sivakumar
Senior Manager, Patient Relations and International Services
Email: ips@snmail.org
Phone No: 91-044-42271816, 42271817, 42271500, 28271616