We pledge to meet the patients’ requirements by offering expert ophthalmic care with compassion through a committed professional team.
We commit to achieve quality services through the Quality Management System while complying with all applicable regulatory requirements.
QUALITY OBJECTIVES
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To maintain the quality of ophthalmic services in accordance with international standards. |
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Effective utilization of infrastructure facilities including manpower. |
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To ensure continued patients’ satisfaction. |
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To ensure high level of staff satisfaction and motivation. |
Quality Initiatives
Patient safety and well-being shall always be our top priority. We shall strive for continuous quality improvement and comply with international standards to implement quality systems..
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Air sampling and culture plates to ensure sterility in the operation theatres |
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Closely monitoring sterilized items used in the operation theatre. Ensuring water quality used for consumption within the campus. |
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Clinical audit of the patient’s record. |
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Monitoring , reporting and the description on hospital infection of and towards incident |
Quality has been the by word in our service. All patients receive the same care at our Hospitals. Trained professionals who have the physical infrastructure readily available to them render state-of-the art ophthalmic care.
To ensure quality, we earnestly follow systems and procedures and are the FIRST ISO 9002 certified Eye Hospital in Asia. We have also introduced Total Quality Management (TQM) policies and have been recently audited by BVQI who have recommended re-certification to us.
In the Jagdguru Sri Kanchi Chandrasekarendra Saraswathi Nethra Nilayam, through the Jaslok Community Ophthalmology Centre, almost 15000 cataract surgeries are performed every year, totally free of cost, amounting to 50% of all cataract surgeries done in the complex.
We have trained more than 300 Ophthalmologists all over the country.
Thanks to innovative information technology devices, expertise of Sankara Nethralaya is available to all service providers. Through innovative telemedicine approaches, basic facilities will be made available all over Tamil Nadu. We shall continue to practice "non-commercial" medicine. We shall preach 'institutional practice' - as it results in scientific practice and inculcates 'team work' culture. We believe that collective functioning yields better results. We shall offer education that sharpens the analytical mind, builds character and cultivates responsibility in each individual for his or her work.
The concepts of Nethralaya are unique. Describing it as a “privatized public sector" would be apt. But perhaps the best description of Sankara Nethralaya would be the "physical perception of a divine will".
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